Concrete Ideas Privacy Policy
What data do I collect?
When you contact me through the contact form on this website or via email/phone, I may collect the following personal details:
- Your name
- Email address
- Phone number
- Property address or rough location (where the work is required)
- Details about the project or job you are requesting a quote for
How do I use your information?
I collect this information solely to deliver my services to you. Specifically, I use your data to:
- Maintain basic business records for accounting and legal purposes
- Contact you to discuss your job request or schedule a site visit
- Provide accurate quotes and estimates
- Carry out agreed-upon building work and send invoices
Data protection and sharing
- I will never sell, rent, or trade your personal information to third parties.
- Your information is only shared with trusted service providers necessary to run my business (e.g., website hosting platforms, email providers, or accounting software).
- I implement reasonable technical measures to keep your data safe from unauthorised access.
How long do I keep your data?
- Inquiries & Quotes: If you request a quote but do not proceed with work, I retain your contact details for up to 12 months before deleting them.
- Active Clients: If I complete work for you, I am legally required to keep financial records (invoices, job address, name) for up to 6 years for tax and accounting purposes.
Your legal rights
Under data protection laws, you have the right to:
- Ask for a copy of the personal information I hold about you
- Request that I correct any inaccurate details
- Ask me to delete your personal data (where I am not legally required to retain it for tax records)
Contact me
If you have any questions about this policy or want to exercise your data rights, please reach out to me directly:
Email: alexander@concreteideas.co.uk